This Privacy Policy explains how UMR — Universal Modern Range ("UMR", "we", "us", or "our") collects, uses, and protects information when you use our website, products, or services. By using our services, you agree to the practices described in this policy.
UMR (Universal Modern Range) is a software company based in Chittagong, Bangladesh. We build AI-powered software products and provide digital agency services including website development and AI integration. Our primary contact email is umragency.tech@gmail.com.
When you contact us, fill out a form, or request a demo, we may collect:
When you visit our website, basic technical information may be collected automatically, including:
If you use Prompt Ranger or Skin Progress AI (when available), additional information specific to those products may be collected. Each product's specific data practices will be described in their respective in-app privacy notices.
Important: Skin Progress AI may collect photos and health-related information. This data is used solely to provide the analysis service and is never sold. Please review the in-app privacy notice before using health-related features.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your data for advertising purposes unrelated to UMR's own services.
Our contact form is processed by Formspree (formspree.io), a third-party form handling service. When you submit a form, your data is transmitted to and stored by Formspree in accordance with their own privacy policy, which you can review at formspree.io/legal/privacy-policy.
We only use Formspree to receive and manage contact submissions. We do not share your data with any other third parties except as required by law.
Contact form submissions are stored securely through Formspree's infrastructure. We take reasonable precautions to protect your information, but no method of transmission over the internet is 100% secure.
We retain contact information only as long as necessary to respond to your inquiry or fulfill a service agreement. You may request deletion of your data at any time by contacting us.
Our main website does not use tracking cookies or advertising cookies. We do not use Google Analytics or third-party ad trackers on this site.
Some embedded services (such as Formspree) may set functional cookies necessary for form operation. These are not used for advertising or cross-site tracking.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at umragency.tech@gmail.com. We will respond within 30 days.
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
UMR is based in Chittagong, Bangladesh. If you are accessing our services from outside Bangladesh, please be aware that your information may be processed in Bangladesh or in the country where our third-party service providers operate (such as the United States, where Formspree is based). By using our services, you consent to this transfer.
Our website may contain links to external sites (such as our social media profiles or WhatsApp). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Chittagong, Bangladesh